Privacy Policy | 26 Suites Limassol

Last updated: March 2026

At 26 Suites, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our website or making a booking, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us when making a booking or contacting us. This includes your full name, email address, phone number, billing address, payment details, and any special requests or preferences you share. We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and referring URL.

How We Use Your Information

We use your personal information for the following purposes:

Processing and managing your bookings and payments
Communicating with you about your reservation and stay
Sending check-in instructions and access codes
Responding to your enquiries and support requests
Improving our website, services, and guest experience
Complying with legal obligations and regulatory requirements
Sending promotional communications (only with your explicit consent)

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our site. Essential cookies are required for the website to function properly. Analytics cookies help us understand usage patterns and improve our services. You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of the website.

Third-Party Services

We use trusted third-party services to operate our business. These services may have access to your personal information as necessary to perform their functions:

Google Analytics — for website traffic analysis and visitor insights. Google may collect and process data according to their own privacy policy.
Stripe — for secure payment processing. Stripe handles your payment information in accordance with PCI DSS standards and their own privacy policy.
Guesty — for property and reservation management. Guesty processes booking data to facilitate your stay and manage property operations.

We encourage you to review the privacy policies of these third-party services for more information about how they handle your data.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for a period of five years following your stay for tax and legal compliance purposes. After the retention period, your data will be securely deleted or anonymised.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your personal data, subject to legal obligations
Right to restrict processing — request that we limit how we use your data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing of your data for certain purposes
Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

26 Suites
Limassol, Cyprus
Email: info@26suites.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website and services after any changes constitutes your acceptance of the revised policy.